![]() This is most easily fixed by uninstalling and reinstalling the Claro voices: you can safely install Claro voices after any other vendor’s voices. If you find that some or all of your ScanSoft RealSpeak Solo voices or Vocalizer Expressive voices (all from Nuance) have stopped working then it is likely that a recent installation has broken the voice system. Close Windows Explorer and restart your Claro program.Ĭure 4: Repair ScanSoft RealSpeak Solo or Vocalizer Expressive voices They will be recreated next time speech is used. This will contain one or more files with very long filenames.ĭelete all the files in this UserLexicons folder. Navigate by double-clicking on folders to “Application Data\Microsoft\Speech\Files\UserLexicons”. Windows Explorer should now open in a folder called “Application Data”. This is a known Microsoft problem with speech and way to cure it, Microsoft Fix 838659.Ĭlick on Start and Run to bring up the Run box (on Vista, just click Start and start typing).Įnter %appdata% into the Run box and press Return. That’s it, you can now close the ‘Command prompt’ window. You should see the message “DllRegisterServer in sapi.dll succeeded”, or something very similar. Next, enter these lines, pressing return at the end of each: You must now type a sequence of commands followed by the return key.įirst, if you are on a 64-bit machine, enter this line, pressing return at the end: Confirm that you want to run ‘Command prompt’ as an administrator. You may have to OK a User Access Control (UAC) prompt. Select (left-click) the option “Run as Administrator”. Right-click with the mouse on “Command prompt” to bring up the context menu. This will bring up “Command prompt” as one of the Programs you can run. Re-registering sapi.dll on Windows Vista, Windows 7 and Windows 8Ĭlick on the Start button and type “command”. You should see this message (or something very similar): “DLLRegisterServer in C:\Program Files\Common Files\Microsoft Shared\Speech\sapi.dll succeeded.” Navigate to “C:\Windows\System32\regsvr32.exe”.Ĭlick OK and you should see “Microsoft (C) Register Server” as the selected program. Right-click on sapi.dll, and select Open With from the drop-down menu, then select “Choose Program…” from the second menu. Open Windows Explorer and navigate to “C:\Program Files\Common Files\Microsoft Shared\Speech”. Use the following instructions to re-register sapi.dll manually: If that does not work, proceed to Number 2: Cure 2: Re-register sapi.dll You do this by installing SAPI5.MSI from the download from the Claro Software support website. Uninstalling and Re-installing the vocalizer, go to Cure Number 5. However you can launch the 32-bit Control Panel window by downloading and running our Speech Control Panel program. ![]() ScanSoft Daniel_Full_22kHz or Vocalizer Daniel) do not speak, then go to Cure Number 4.Ħ4-bit Windows machines: our Claro voices will not show up in the Speech dialog in Control Panel. Try Cure Number 3 first.ģ2-bit Windows machines only: If a Microsoft voice works, but some or all of the Claro voices (e.g. Click the Preview button: no sound is produced, or an error message results. If it does appear, switch to one of the Microsoft voices (for example, Sam, Anna, or Hazel). Open Control Panel > “Sounds, Speech and Audio Devices”> “Speech”. If you can’t, then you have to fix your sound first.ĭownload and run SAPI5Test.exe – none of the voices work. ![]() Make sure you can hear non-speech sound – try Windows Media Player, or go to YouTube, and play a CD or any sound. “I’ve installed a new piece of software and now ClaroRead/WordRead will not work” “I press Play and everything flashes really quickly in Word but no speech” The information on how to fix the problems with speech. ![]()
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